Hi to all. I have got se K700. When I am trying boot it getting message" product dead or empty.must do flash recovery". When trying to do flash recovery I am getting this message.

McuId: 80000301FFFFFF
Mcert:
Baud Rate: 921600
Trying: CXC1326739_R2F{0101030301}.bin
PayLoader Certificate Accepted
Prolgue Ok
PayLoader: ERROR GETTING THE FIRST FLASHDEVICE, Ok
Configuration Err_01: No Resp
Flash Recovery Failed, Time: 00:04
User Stop, Total Time: 04:49


and does not matter I am select cid29 or cid36,broun or red. Is it software or hardware trouble? please help.thanks.