его купили у спринта, но ни разу не активную его картой, типа такого. Хотя как такое может быть?
вот мое общение, неплохо по идее, ведь не запороли сразу. Дали код привязки к другом CDMA оператору. Буду добивать позже на разочку GSM.
Код:
Customer :
Customer Name: Alex Xxxxxxxx
EMAIL: [email protected]
Phone Number: xxxxxxxxxxxxx
Chat Type: Device / Network
Chat Reason: My friend give me his old phone, its Sprint. I know that you can unlock it, if its OK. Can you check it for unlock? imei xxxxxxxxxxxxxxx
Passcode:
Agent : We received your information and will connect you with a Chat Specialist soon.
Agent : I received your message, Alex
Agent : I'll be glad to check the device for you.
Customer : thanks
Customer : will wait
Agent : You're welcome.
Agent : Do you have the device with you and see Sprint logo on it?
Customer : no, right now its not in US
Customer : i can't see logo
Customer : not registering in our networks
Agent : I see.
Agent : Thank you for waiting.
Agent : I understand that you wanted to unlock the device for international network, correct?
Customer : yes, you're right
Agent : Thank you.
Agent : For unlocking a device we have certain requirements that needs to be meet for the device to be unlock to be use to another carrier or internationally. You can visit sprint.com/unlock for more details. I see that the device is deactivated, I will provide you the MSL code to program the device to work with other carrier. The unlock code that I've provided you is provided to the new carrier that will program the device and configure it to their network.
Customer : ok, i will try to that
Agent : I'll have the unlock code.
Agent : The unlock code is : 125598
Agent : Is there anything else I can assist you with today?
Customer : I need only this code?
Customer : it's not asking for any code
Customer : it's write that card is not support for activating
Agent : You will need to provide it to the new carrier, then they will configure the device.
Customer : its dual network phone, will it work with GSM?
Agent : Most of the cases CDMA phones are not guarantee that it will work, because every phone is configured to a specific carrier. So that the service and features will work harmoniously with the phone. If unlock it is not a guarantee that the phone will work with the other network.
Customer : OK, I will try. Thank you for helping
Agent : You're welcome.
Agent : Is there anything else I can assist you with today?
Customer : no, thank yu
Agent : You're welcome.
Customer : you
Agent : Thank you for contacting Sprint. You?ll receive a transcript of our chat within a couple of hours at the email address you provided at the beginning of this chat session.